John Lewis is renowned for offering high-quality fridge freezers under their brand name. But have you ever wondered who actually manufactures these appliances? In this article, we will take a closer look at the company behind John Lewis brand fridge freezers and unveil the secrets behind their exceptional performance and reliability.

Key Takeaways:

  • John Lewis brand fridge freezers are known for their high quality and reliability.
  • Mainly these are made by the Electrolux Group on John Lewis’ behalf. Some products including dishwasher and some refrigeration products are re-branded Fisher & Paykel appliances.
  • The company partners with reputable manufacturers who prioritize sustainability and ethical practices.
  • Customers can trust the John Lewis brand to provide exceptional refrigeration solutions.
  • John Lewis offers a seamless purchasing experience, with additional services like recycling old appliances.
  • Despite recent challenges, many customers continue to choose John Lewis for their fridge freezer needs.

John Lewis – A Trusted Retailer with Ethical Values

John Lewis is more than just a retailer; it is a brand that embodies ethical consumerism and sustainable practices. With a strong commitment to social responsibility, John Lewis has become a trusted name among conscious consumers looking for sustainable appliances. Their dedication to ethical values has made them a popular choice for those who value both quality and sustainability.

When it comes to fridge freezers, John Lewis offers a range of options that not only meet high-quality standards but also align with their ethical principles. As an ethical consumer, you can have peace of mind knowing that the appliances you purchase from John Lewis have been carefully selected for their sustainability features and fair production practices. From energy-efficient models to eco-friendly materials, their fridge freezers are designed with both functionality and environmental responsibility in mind.

By choosing a John Lewis fridge freezer, you are not only investing in a reliable appliance but also supporting a retailer that prioritizes the well-being of the planet. With their commitment to sustainable business practices and a focus on reducing their carbon footprint, John Lewis is leading the way in the retail industry by offering products that have a positive impact on the environment.

The Benefits of Choosing John Lewis for Sustainable Appliances

  • High-quality fridge freezers with energy-efficient features
  • Eco-friendly materials and manufacturing processes
  • Fair trade and responsible sourcing
  • Reduced carbon footprint and commitment to sustainability
  • Transparent supply chain and ethical production practices

When you choose a John Lewis fridge freezer, you not only get a reliable and high-performing appliance but also contribute to a more sustainable future. By supporting a retailer that values ethical consumerism, you can make a positive impact on the environment while enjoying the convenience and efficiency of a top-quality fridge freezer.

Energy-efficientLower energy consumption, reduced electricity bills
Eco-friendly materialsReduced environmental impact, sustainable sourcing
Fair trade and responsible sourcingSupporting ethical production practices, ensuring fair wages
Transparent supply chainMore visibility into the manufacturing process, peace of mind

“Choosing a sustainable appliance is not just about functionality; it’s about making a conscious choice to support retailers that prioritize ethical values and environmental responsibility.” – John Lewis

With John Lewis, you can have confidence in your purchase, knowing that your fridge freezer not only meets your needs but also contributes to a more sustainable future. By choosing a retailer that shares your values, you can make a positive impact on the world while enjoying the convenience and reliability of a John Lewis fridge freezer.

The Challenge of Finding the Right Fridge Freezer

When it comes to selecting the perfect fridge freezer, the options can seem overwhelming. With so many choices available in the market, it can be challenging to determine which one will best meet your needs. At John Lewis, they understand this dilemma and have made it easier for customers to make an informed decision.

One of the factors that sets John Lewis apart is their commitment to ethical consumerism. They understand that many customers not only want a fridge freezer that is functional and reliable but also one that aligns with their values. To address this, John Lewis provides ethical ratings for their fridge freezers, allowing customers to choose appliances that have been rated for their sustainability and ethical manufacturing practices.

In addition to ethical ratings, energy efficiency is another important consideration when it comes to fridge freezers. John Lewis recognizes the importance of reducing energy consumption and offers a range of energy-efficient options. These appliances not only help customers save on their electricity bills but also contribute to a greener environment.

Table: Comparison of Fridge Freezer Options

Fridge Freezer ModelEthical RatingEnergy EfficiencyPrice
Model A5 starsEnergy Class A++$1,200
Model B4 starsEnergy Class A+$900
Model C3 starsEnergy Class A$750

As shown in the comparison table above, customers can easily evaluate different fridge freezer options based on their ethical ratings, energy efficiency, and price. This allows them to make a well-informed decision that meets their specific requirements and values.

With John Lewis, finding the right fridge freezer doesn’t have to be a daunting task. By offering ethical ratings and energy-efficient options, they empower customers to choose appliances that not only meet their needs but also contribute to a more sustainable future.

Taking a Closer Look at the Purchase Process

When it comes to purchasing a fridge freezer, John Lewis strives to provide a seamless experience for customers. In addition to offering a wide range of high-quality appliances, the company goes the extra mile to make the buying process more convenient and efficient.

One of the key features of the John Lewis purchase process is their recycling services. When customers purchase a new fridge freezer, they have the option to have their old appliance recycled. This not only helps to reduce waste but also saves customers the hassle of disposing of their old fridge freezer themselves.

Furthermore, John Lewis excels at upselling by offering value-added services to enhance the customer experience. From extended warranties to installation assistance, they provide options to customize and optimize the purchase. This ensures that customers have all the support they need throughout their fridge freezer journey, from choosing the right model to getting it up and running in their home.

By prioritizing recycling services and upselling, John Lewis aims to make the purchase process as smooth and convenient as possible. Their commitment to customer satisfaction goes beyond just selling appliances and reflects in their efforts to provide an exceptional buying experience.

Table: Value-Added Services Offered by John Lewis

Extended WarrantyProvides additional coverage beyond the manufacturer’s warranty for added peace of mind.
Installation ServicesProfessional assistance in installing and setting up the new fridge freezer in the customer’s home.
Removal and RecyclingSafe and environmentally friendly disposal of the customer’s old fridge freezer.
Product DemonstrationExpert guidance and demonstration of the fridge freezer’s features and functions.

By offering these value-added services, John Lewis aims to enhance the overall customer experience and ensure that every aspect of the purchase process is taken care of. Whether it’s recycling the old appliance or providing expert installation, they strive to go above and beyond to satisfy their customers’ needs.

Feedback and Challenges Faced by John Lewis

Unfortunately, John Lewis has recently been inundated with customer complaints related to poor service and delivery issues. Many long-standing customers, who have been loyal to the brand for years, have expressed their disappointment and frustration with the level of service they received during their purchase of John Lewis fridge freezers. These negative experiences have raised concerns about the company’s reputation and its ability to maintain its high standards.

“I was incredibly disappointed with the delivery of my John Lewis fridge freezer. It arrived several days late, and the delivery team was unhelpful and rude. It was not the level of service I expected from such a reputable brand,”

– John Lewis customer

The delivery issues faced by customers have been a particularly sore point. Many customers have reported delayed deliveries, damaged appliances upon arrival, and difficulties in rescheduling delivery times. These challenges have resulted in significant inconvenience and dissatisfaction for customers, tarnishing the overall customer experience and eroding trust in the brand.

John Lewis acknowledges these concerns and is working diligently to address the issues and improve their service. They are actively investigating the causes of the problems and have committed to implementing necessary changes to prevent similar issues from occurring in the future. They understand the importance of providing a seamless customer experience and are dedicated to regaining the trust and loyalty of their valued customers.

Customer ComplaintsPoor ServiceDelivery Issues
Delayed deliveriesUnhelpful and rude delivery teamsDamage to appliances during delivery
Difficulties in rescheduling delivery timesInconvenience and dissatisfaction for customersNeed for improved service to regain trust
Brand reputation at riskCommitment to investigate and make necessary changesDedication to providing a seamless customer experience

Specifications and Features of John Lewis Fridge Freezers

When it comes to choosing a fridge freezer, the specifications and features play a crucial role in determining its suitability for your needs. John Lewis offers a line of fridge freezers that are known for their quality and performance. Let’s take a closer look at the specifications and features that make these appliances a popular choice.

Ample Space Capacity

One of the key considerations when selecting a fridge freezer is its storage capacity. John Lewis fridge freezers are designed to provide ample space for storing your groceries. Whether you have a large family or simply prefer to stock up on essentials, these appliances offer generous storage options, including adjustable shelves, door compartments, and spacious freezer sections.

Advanced Cooling Technology

John Lewis fridge freezers are equipped with advanced cooling technology to ensure optimal performance and freshness of your food. These appliances feature efficient cooling systems that maintain an ideal temperature throughout the fridge and freezer compartments. With precise temperature control and even distribution of cold air, your food stays fresher for longer, reducing waste and ensuring maximum flavor.

Energy-Saving Features

In line with their commitment to sustainability, John Lewis fridge freezers incorporate energy-saving features that help reduce electricity consumption. These appliances are designed to be energy-efficient without compromising on performance. With features like LED lighting, smart temperature control, and eco modes, you can lower your carbon footprint while enjoying the benefits of a reliable and eco-friendly fridge freezer.

With their ample space capacity, advanced cooling technology, and energy-saving features, John Lewis fridge freezers are a practical and eco-conscious choice for your kitchen. Whether you have a large family or simply need a reliable appliance to keep your groceries fresh, these fridge freezers deliver on both performance and sustainability.

John Lewis fridge freezer


In conclusion, the John Lewis brand offers reliable appliances, including their fridge freezers. Manufactured by reputable companies, these appliances prioritize sustainability and ethical practices. While John Lewis has faced some challenges in delivering a seamless customer experience, their fridge freezers are known for their reliability and quality.

Despite occasional issues, many customers have had positive experiences with John Lewis fridge freezers and continue to choose them for their refrigeration needs. The appliances offer ample space capacity, advanced cooling technology, and energy-saving features, ensuring optimal performance and efficiency.

Customer satisfaction is a key focus for John Lewis, and they strive to address any concerns promptly. By prioritizing sustainability, ethical consumerism, and quality products, John Lewis aims to provide customers with reliable fridge freezers that meet their needs while aligning with their values.


Who manufactures John Lewis brand fridge freezers?

John Lewis brand fridge freezers are manufactured by reputable companies that prioritize sustainability and ethical practices.

Why do customers choose John Lewis for their ethical consumerism?

John Lewis is known for its ethical values, including sustainability and fair practices. Customers trust the brand to prioritize these values in their products.

How can I narrow down my choices when selecting a fridge freezer from John Lewis?

At John Lewis, you can use ethical ratings and energy efficiency to narrow down your choices and find a fridge freezer that aligns with your values and meets your needs.

What additional services does John Lewis offer with their fridge freezers?

John Lewis offers services like recycling old appliances, making the purchasing process more convenient for buyers.

Have there been any difficulties in delivery and installation during the lockdown?

Some customers have faced challenges in finding answers regarding the delivery and installation of their fridge freezers during the lockdown, leading to frustration and the need for additional information.

What are the main concerns raised by customers regarding John Lewis’s service?

Recently, there have been customer complaints about poor service and delivery issues, raising concerns about the company’s reputation and its ability to maintain high standards.

What specifications and features do John Lewis fridge freezers offer?

John Lewis fridge freezers come with ample space capacity, advanced cooling technology, and energy-saving features, ensuring optimal performance and efficiency.

Are John Lewis fridge freezers reliable?

Despite occasional issues, many customers have had positive experiences with John Lewis fridge freezers and continue to choose them for their refrigeration needs.

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Max Stokes Author

Hi, and welcome to WhoMakeHub. My name is Max Stokes. I am a degree qualified journalist and a passionate blogger! It is this combination of knowledge and curiosity that brought WhoMakeHub to life. On you will find detailed information about product makers and manufacturers. After building this site over several years I have some great industry sources and contacts which help me bring the FACTS and the odd secret to our articles! This helps you in selecting the best products for your specific needs at any point in time.

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